Direct Line

Precision requires
direct communication.

No call centers. No automated menus. Your inquiry reaches our operations management team immediately. We prioritize clarity and context before we ever set foot on site.

+33 1 40 71 91 56
Mon-Fri: 09:00 - 18:00 CET
Response < 4 Business Hours
Paris office building facade at 10 Rue de Penthièvre
10 Rue de Penthièvre, 75008 Paris
Brass telephone receiver detail
Direct Ops Line

Scope Boundaries

Assumption:

Surface access is available via elevator or stairwell under 4 floors (no heavy equipment lifting).

Constraint:

Standard crews are equipped for hard surfaces only (wood, tile, stone). Delicate textiles require 72h notice for specialist referral.

Trigger for Re-evaluation:

Quotes assume accessible water & waste disposal. If concierge restricts crew access or parking, the fixed quote converts to hourly billing (€95/hr/crew).

Terminology

"Site Assessment"
Non-negotiable for first-time clients. We don't quote blind; visual confirmation prevents surcharges.
"Fixed Quote"
Price is locked *only* if scope matches the assessment. Hoarding, construction debris, or undisclosed pets void the fixed rate.
"Eco-Certified"
We use EU Ecolabel or Ecocert products exclusively. No synthetic fragrances or harsh solvents.

Common Pitfalls

How standard cleaners compromise quality.

01

Blind Quotes

Price is set without seeing the space. Result: Surprise "extras" on arrival or rushed, superficial cleaning.

02

Subcontracted Crews

You hire a brand, but a third-party team shows up. No insurance accountability, no consistency.

03

Harsh Chemicals

Bleach and ammonia solve stains but ruin air quality and sensitive surfaces. We use enzymatic cleaners.

04

No Insurance

"Trust us" isn't coverage. If a crew breaks an antique mirror, you are liable. We carry €2M liability.

Which Service Profile Fits You?

A simple decision matrix to determine if our protocols align with your expectations.

We Optimize For

  • Repeatable quality standards
  • Health safety (HEPA/Non-toxic)
  • Insurance & Liability clarity

We Sacrifice

  • Speed (We do not rush)
  • Blind price undercutting
  • Non-certified chemicals

Make Your Choice

If your priority is "lowest price today", we are likely not the right fit.

If you value "knowing exactly who is in your home/office and that they are insured", proceed to the form below.

Location & Access

10 Rue de Penthièvre
75008 Paris, France

Parking: Client must provide permit or garage access.

Access: Concierge coordination required if unattended.

Zone: 75001-75012 (Standard)

+33 1 40 71 91 56

Request Service

Provide details about your space. We respond within 4 business hours with next steps.

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